Roof leaking? Burst pipe? No AC? — Emergency help starts here

How STAN works

One guide. The right professional. No runaround.

STAN is the Services & Trade Assessment Navigator — in plain words, one guide who takes down your situation the way a good foreman would: the trade, the symptoms, the photos, the timing. Then STAN hands a complete call sheet to the right local professional, so the first call starts at the job instead of at square one.

Not a call center

You are not reading answers to a stranger off a script. The walk-through asks about your actual situation, and your answers travel with the job.

Not a lead reseller

Your number does not get blasted to five companies racing to dial you first. One request goes to the professional handling your job.

Not a pricing engine

STAN will not quote your job from a form, and nobody honest can price work they have not looked at. The walk-through is about the job, not a number.

The walk-through

Sixty seconds, start to callback window

Here is the whole thing, step by step. No account, no phone tree.

  1. Pick your trade. Roofing & Storm Restoration, Window Replacement, Siding & Exterior Restoration, Solar Energy, Heating & Cooling, or Plumbing — whichever one your problem lives in.
  2. Answer about 60 seconds of guided questions. Not a generic form. The questions are matched to your actual situation, the way a foreman narrows a job down on the phone.
  3. Add photos if you can. Evidence first. A professional who has seen the problem before the visit makes the first visit count.
  4. Pick the callback window that suits you. You choose when the phone rings — not the other way around.
  5. A local professional calls in that window. Your answers are already on their screen, so the call starts at the job — not at “so, what seems to be the problem?”

Straight answer

What happens to your information

Plain and simple: your answers go to the professional handling your job. They get used for two things — routing your request to the right trade, and briefing that professional before they call so you do not have to repeat yourself.

  • What STAN takes down: what you put in — the trade, your answers, your photos if you add them, and how to reach you.
  • Where it goes: to the local professional taking your job, on their screen before they dial.
  • What it is for: routing and briefing. That is the job.

No legalese wall here. If you have a question about your information, ask it on the contact page — a real person reads those.

The roster

The trades STAN covers

STAN knows a guy in every one of these. Pick the trade to read up on it, or start now and get straight into the walk-through.

Emergency

When it can't wait, say so first

Water coming in, no heat, storm damage — some jobs do not keep business hours. Tell STAN it is an emergency and your request carries that flag from the first question, so the professional picking it up knows exactly what they are walking into.

Go to the emergency lane →

Fair questions

Asked straight, answered straight

Is this free for homeowners?

Yes. Starting a request costs nothing and carries no obligation. You answer the questions, you pick the callback window, and you decide what happens after the call.

Do I have to accept whoever calls?

No. The call is a conversation, not a contract. If it is not the right fit, say so — that is the end of it.

Who actually does the work?

Independent local professionals in each trade. STAN is the intake and scheduling side of the operation — the one who takes down the job and gets the right professional on the phone. The professional on the call is the one who handles the work.

Can I use this if I am just researching?

Yes. "Just researching" is one of the answers STAN takes down, and it is an answer STAN respects. Say where you actually are with the project and nobody wastes anybody’s time.

Ready when you are

Pick your trade, walk through the questions, and get on the sheet.

Pick your trade →